Position Title:Audio Visual Support
Job Group:Professional & Scientific
Required Minimum Qualifications:High school diploma or equivalent and 5 years of related experience
Preferred Qualifications:Bachelor’s degree in a related field.
Experience providing customer service and support to students, faculty, and staff.
Experience operating, maintaining, and managing related equipment and software, including developing standard operating procedures.
Certified Technology Specialist
Job Description:
Summary
The Audiovisual Support II position at Iowa State University involves planning, installing, and maintaining audiovisual technology systems across campus. Key responsibilities include managing audiovisual system installations, such as cable management, equipment mounting, configuration, and testing, with a focus on safety and efficiency. The role also includes troubleshooting and repairing audiovisual equipment, providing ongoing maintenance for campus learning spaces and conference rooms, and responding to urgent service requests. Additionally, the position involves training faculty, staff, and students on audiovisual technology and collaborating with other technical teams on campus.Example of Duties- Researches, estimates, designs, plans, and installs technology systems.- Plans and performs complex maintenance for classrooms, conference rooms and other campus spaces with audiovisual technology needs.- Maintains audio-visual equipment and troubleshoots problems.- Trains and mentors students and staff regarding technology issues.- Ensures guidelines and protocols are met for all audiovisual systems.- Collaborates with contractors.Level Guidelines- Senior-level position applies advanced and specialized expertise and competencies- Typically receives general supervision with high level guidance on the most complex assignments- Completes assignments which are moderately difficult or difficult- Resolves issues, including atypical issues, and makes recommendations- May lead projects of limited scope- Functions as “go to.” Responds to inquiries and requests from others inside and outside work area- May act as a lead, assigning tasks and providing guidance to lower level workers- May provide supervision to one to two other staff or lead a small work team- Provides guidance to students
Appointment Type:Regular
Number of Months Employed Per Year:12 Month Work Period
Time Type:Full time
Pay Grade:PS806
Application Instructions:
To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following:1) Resume/Curriculum Vitae2) Letter of Application/Cover LetterIf you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.Why Choose ISU?Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental; as well as:- Retirement benefits including defined benefit and defined contribution plans- Generous vacation, holiday and sick time and leave plans- Onsite childcare (Ames, Iowa)- Life insurance and long-term disability- Flexible Spending Accounts- Various voluntary benefits and discounts- Employee Assistance Program- Wellbeing program
Original Posting Date: December 17, 2024
Posting Close Date:January 6, 2025
Job Requisition Number:R16087
By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive?land-grant?mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.
Iowa State University is a welcoming, global, and culturally diverse community of students, faculty, and staff. Campus community members have a wide range of backgrounds and experiences and are committed to engaging with each other respectfully as outlined in the university’s Principles of Community (https://www.iastate.edu/diversity-and-inclusion/principles-community) . Iowa State recognizes that diverse intellectual and philosophical perspectives are vital to innovation, critical thinking skills, and a dynamic academic community that fosters the land-grant ideals of putting science, technology, and human creativity to work.
All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.
Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, 515 294-7612, email eooffice@iastate.edu .
If you have questions about the application process please email employment@iastate.edu or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email employment@iastate.edu or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .
General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.
