As a Medical Assistant, you will play an essential role in the delivery of quality healthcare at PHC. In this role, you will be the shepherd of the care team, ensuring that the clinical day flows seamlessly for your patients and providers. Your day-to-day duties will include clinical care and administrative support as delegated by licensed clinical staff. Our ideal candidate is an upbeat, knowledgeable professional who takes initiative and thrives in a team-oriented setting. If you’re passionate about making a difference in patients’ lives and are eager to work in a diverse clinical setting with no nights, weekends, or on call, we’d love to hear from you!

What’s Great About this Position? 

• We pride ourselves on fostering a supportive work environment that promotes work-life balance while delivering exceptional patient care.
• Your leadership team is committed to being available for any questions or concerns you may have and maintain an open-door policy to ensure you feel supported.
• Enjoy a stable schedule, working approximately 32 hours per week, Tuesday – Friday 8 AM – 5 PM. No evenings or weekends required.
• Earn 4 weeks of PTO over your first year of employment plus receive 8 paid holidays.

What You Will Do

1. Documents patient care accurately and timely in the electronic health record. (Clinical documentation)
2. Facilitates the patient rooming and intake process and obtains accurate patient vital signs per established workflow. (Patient rooming, intake, and vital signs)
3. Performs point-of-care testing per CLIA guidelines and other established workflows. Ensures service orders are completed timely. (Point-of-care testing)
4. Administers medications, immunizations, and treatments per written or standing orders.  (Medication administration)
5. Performs lab and diagnostic testing per written orders, explains testing procedure and preparation, and reports test results per procedure. Ensures test orders are completed timely. (Lab & diagnostic testing)
6. Completes timely prior authorizations and referrals per established guidelines. (Prior authorizations and referral management)
7. Answers and returns phone calls timely.
8. Prepares for exam/procedure and assists provider as requested.
9. Provides patient education appropriate to the patient’s age and identified learning needs.
10. Collaborates with assigned Care Team by participating in team huddles and pre-visit planning for scheduled patients.
11. Completes and accurately documents quality controls per established process.
12. Performs pre-cleaning and transport of contaminated instruments per infection control policies and procedures.
13. Routinely evaluates supply levels in exam rooms, removing expired supplies and restocking as appropriate.

Qualifications You Need to Bring

• Current Medical Assistant Certification or Registration issued by AAMA, AMT, NCCT, or NHA
• Basic Life Support (BLS) for Health Care Providers Certification*
• Mandatory Reporter Certification*

*Must be obtained within Introductory Period if not current

We Take Care of Our People

Your experience and skills determine your base pay. The hiring range for this position is typically $17.00 – $21.25. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum of $25.50 per hour. PHC also offers a comprehensive benefits package, including:

• Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays
• License/certification fee reimbursement
• Paid time off for continuing education & continuing education reimbursement
• Tuition reimbursement program
• 401k with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Life & disability insurance
• Flexible spending & health savings accounts
• Supplemental accident & critical illness insurance
• Discounts on pet insurance

Visit https://phciowa.org/careers for a summary of PHC’s benefits.