As the lead Salesforce developer of our systems application team, you will be responsible for managing and enhancing the website and community portal built on Salesforce Experience Cloud, DevOps, and CRM development of the ISU Foundation’s Salesforce instance, helping to deliver high quality enhancements, and providing first-tier support for the organization.
Core responsibilities include but are not limited to:
- Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products.
- Collaborate with different product vendors/apps while designing and implementing new changes.
- Recommend and implement best practices to continually improve development practices including establishing coding standards and ensuring appropriate design patterns are followed.
- Stay current with rapidly developing Salesforce ecosystem.
- Oversee team DevOps including CI/CD using Bitbucket and Gearset.
- Provide development and technical support for the CRM (Salesforce) and related applications including implementation and enhancement of Experience Cloud pages, platform integrations with partner services (Stripe), customizable system features, bug investigation and resolution, and Salesforce development solutions.
- Assist with development work (apex, flow, automation) for other system applications (Salesforce, Marketing Cloud, etc.)
- Educate team members on ways to better leverage Salesforce Experience Cloud tools and functionality.
- Collaborate with IT staff members in the development and implementation of IT projects as assigned via internal SCRUM team. Participate in the SCRUM development team as a developer.
Qualifications
Education & Work Experience
- Bachelor’s degree in MIS, computer science, or related field.
- 4+ years of professional experience as a developer, preferably in a web application development environment.
- Salesforce Administrator, Platform Developer 1 & 2, User Experience (UX) Designer certifications preferred.
Desired Skills & Experience
- Strong communication skills, both written and verbal. Must be able to communicate effectively with non-technical clients and motivate people.
- Critical thinking and problem-solving skills.
- Strong desire to learn. You are energized when new features and technologies become available and are eager to understand them and maximize their potential.
- The ability to work both independently and as part of a team is essential.
- Ability to analyze business requirements and determine solutions including business process creation utilizing a wide variety of tools or methods.
- Experience suggesting and implementing UI improvements.
- Good knowledge of object-oriented programming and data modeling.
- Proficient in designing and developing websites with CSS, HTML, JavaScript, and apex.
- Creativity, patience, a sense of humor and a belief in our organizational mission of: Aligning donor passion and generosity to advance Iowa State University’s land grant ideals.
Preferred Expertise:
- Experience designing or building Salesforce Experience Cloud applications.
- Understanding of and ability to move data between Experience Cloud and other data structures and entities (i.e. Google analytics, Stripe, Marketing Cloud, Sales Cloud, SQL).
- Experience in SDLC, Agile, Continuous Integration, Continuous Delivery, and change management.
- Proficient in Salesforce.com development environment including visual studio SF IDE, migration tools, SOSL, SOQL, AMPscript, and web services Salesforce App builder, SFDC.
Travel: None
FLSA Status: Exempt
Location: Ames, IA; potentially hybrid or full-time remote
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