**Quality & Operational Excellence Manager**

**Ames, IA**

**On-Site**

Join our dynamic team as a Quality & Operational Excellence Manager, where you’ll play a pivotal role in driving compliance, quality, and operational improvements at the local level for Global ANH. This is your opportunity to champion key programs, manage critical documentation, and lead efforts in customer complaint management, CAPA activities, and HACCP maintenance. With responsibilities ranging from supporting site training to collaborating on CAPEX projects and audits, you’ll have the chance to make a lasting impact on both the site and regional quality initiatives. Shape your career by driving excellence across multiple areas while working in a collaborative and fast-paced environment. Ready to make a difference and grow with us? Apply today!

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

**Your key responsibilities**

+ Coordinate and support the fulfillment of corporate directives and site compliance for Global ANH at the local level.

+ Champion DNP ANH Quality & Operational Excellence programs and initiatives, ensuring sustainability.

+ Manage and control ANH/NA Operations Management System documentation, including SOPs, WI’s, and Forms.

+ Oversee customer complaints, inquiries, internal nonconformance, and CAPA activities, ensuring timely documentation, investigation, and resolution.

+ Maintain HACCP Plans, participate in audits, and support site training initiatives.

+ Support local CAPEX projects, environmental testing, chemical control, and performance measures, while collaborating with internal and external teams.

**We bring**

+ Empowerment to make meaningful contributions while upholding ethical standards.

+ Recognition and celebration of your efforts and accomplishments.

+ Collaboration with experts in health, nutrition, and beauty to drive progress.

+ Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.

+ Dedication to creating better futures for customers, communities, people, and the planet.

+ Responsibility and accountability in living company values and driving sustainable solutions.

**You bring**

+ Bachelors’ degree in Agribusiness, Chemistry, Biology, Engineering, or Feed/Food Technology preferred, plus 2 years industry experience.

+ In-depth knowledge of quality systems, preferably within the DNP or feed/food industry, and experience with ISO 9001, GMP, HACCP, FAMI-QS, FSMA, SHE, or Security.

+ Familiarity with powder technology, premix, feed compounding, and aseptic testing protocols.

+ Strong organizational, analytical, and project management skills.

+ Excellent communication and presentation abilities, with experience managing multidisciplinary teams.

+ Ability to document and report effectively, ensuring quality control standards are met.

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse workforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

**About dsm-firmenich**

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than 12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people. www.dsm-firmenich.com

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.