At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.
Job Description:
Job Title: Regional Registered Dietitian
Department: Health
FLSA: Non-Exempt
General Function:
Provides prompt, efficient and friendly customer service. Independent Counseling for customers on specific dietary needs. The preparation and delivery of presentations on various health and nutrition subjects; both in-store and within the surrounding communities. Collaboration with fresh departments, center store, HealthMarket and pharmacy to promote Hy-Vee health brand.
Core Competencies
+ Partnerships
+ Growth mindset
+ Results oriented
+ Customer focused
+ Professionalism
*Centrally located residency is required within the supporting area.
Reporting Relations:
Accountable and Reports to: District Store Director(s), Assistant Vice President, Retail Dietetics
Positions that Report to you: None
Primary Duties and Responsibilities:
+ Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
+ Smiles and greets customers in a friendly manner.
+ Counsel’s customers on dietary needs, including heart disease, high blood pressure, weight loss, diabetes, food allergies, and intolerances and other nutrition concerns.
+ Provides dietary education for pharmacy customers and partners with pharmacists in health promotions.
+ Facilitates monthly group seminars in the store on various health and nutrition subjects.
+ Prepares and delivers nutrition presentations for corporations, schools, community centers and organizations.
+ Conducts “nutrition shopping tours” themed on various health conditions of the store.
+ Answers customer’s questions about all foods and supplements and their usage and health benefits.
+ Makes promotional announcements over the intercom system explaining health benefits of food for different departments.
+ Researches for answers to customer’s questions and makes nutrition information available.
+ Adheres to company policies and individual store guidelines.
+ Obtains HIPAA certification and respects all patient confidentiality matters.
+ Keeps current on nutrition topics and customer trends.
+ Achieves required Continuing Education hours.
+ Provides employee wellness services to employees including but not limited to: Biometric Screenings, health and wellness education and MNT services.
+ Completes Hy-Vee Media Training and attempts to promote Hy-Vee nutrition services on television, radio and/or written media forms.
+ Participates in food experiences to provide nutritional benefits of the demonstrated product and to increase sales.
+ Reports to work when scheduled and on time.
Secondary Duties and Responsibilities:
+ Assists in other areas of store as needed.
+ Performs other job related duties and special projects as required.
+ Keep personal expense account records up to date and adhere to all policies and procedures concerning personal account.
+ Turn in expenses monthly to supervisor.
+ Maintain all company-provided equipment such as laptop, phone, car.
Knowledge, Skills, Abilities and Worker Characteristics:
+ Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
+ Good verbal and written communication skills
+ Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
+ Ability to identify problems, develop and execute solutions
+ Ability to interact with basic computer systems, including word processing, spreadsheet and email applications, as well as job-specific programs
Education and Experience:
Minimum of Six months or more of similar or related work experience. Preferred four-year college degree and dietetic internship approved by the Academy of Nutrition and Dietetics (formerly the American Dietetic Association) and certification to be a Registered Dietitian and Licensed Dietitian for the state(s) they support.
Physical Requirements:
+ Visual requirements include: ability to see detail at near range with or without correction.
+ Must be physically able to perform sedentary work: occasionally lifting or carrying objects of no more than 10 pounds, and occasionally standing or walking.
+ Must be able to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions.
Working Conditions:
The duties of this position are performed in a general office and retail setting. There is weekly pressure to meet deadlines.
Equipment Used to Perform Job:
Car, cell phone, PC or laptop, calculator, Cholestech (cholesterol test), glucometer, blood pressure cuff, two wheeler, ladder, four wheel cart, fax machine and copier.
Are you ready to smile, apply today.
