Technical Specialist
Story City, IA (http://maps.google.com/maps?q=103+W+Broad+St+Story+City+IA+USA+50248-1003)
Description
At American Packaging Corporation (APC), you’ll find the packaging career you’ve been looking for. With competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs, we nurture our employees while advancing and promoting diversity and inclusion. As the leading flexible packaging converter in North America for over a century, APC’s longstanding success is fueled from the inside out. We’re constantly seeking to improve our internal operations and were named a “Best of the Best” in the Best workplaces in the America’s awards for 12 years in a row. It’s how and why we engage the best and brightest talent to continue propelling our shared success.
LOCATION:Story City, IA
SUMMARY:Assist in the day-to-day activities and communications of the Technical Department, reporting to the COE Technical Manager. Facilitate the trial process and communication needs across multiple departments. Develop, maintain, and disseminate a variety of technical information. Provide support to technical staff with a focus on product development and ensuring details are accurate. Work with Sales, Corporate Technical, and Marketing to generate prototype samples in pursuit of new opportunities. This is not an IT position.
ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.
+ Participate in training, embrace concepts of and actively practice the SPOT Safety Program fundamentals to aid American Packaging Corporation’s efforts to achieve a zero-accident rate.
+ Coordinate trial activity within the Division to include:
+ Preparation of required trial documents
+ Contact with vendors and customers as required.
+ Communication of trial schedule
+ Inspecting Finished goods and applying trial labels to rolls/pallets before shipment to customer
+ Coordinate timely receipt of data and create trial reports.
+ Coordinate appropriate field coverage of trials at customer site with technical service group.
+ Generation/Upkeep of a “NBO-new business opportunities” status documentation
+ Qualify new and alternate materials through the deviation process. Controlling the deviation process by writing, approving, and closing deviations for the department to ensure the appropriate long-term actions are taken based off the deviation.
+ Participate in the Production Order process by providing information and assigning specifications. Ensuring the right specifications are aligned with the Finished Goods Items and information is properly recorded/assigned in the ERP system.
+ Attend and participate in all company mandated meetings.
+ Any other responsibilities as assigned.
COE Technical Specialist Duties:
+ Provide daily assistance to the COE Technical Manager/Department and Corporate Technical Team in areas such as communication with internal customers, data compilation, preparation of reports, meeting minutes, etc. Also includes ability to write all specification types: Product Spec, Finishing Spec, Pouch Spec, Perforation Spec, etc.
+ Make prototype samples for customer innovation and collaboration efforts, including digitally printing and hand formation of packages. Maintain the Roland digital printer.
+ Support Technical related quality investigations by working with manufacturing and quality.
+ Manage in-plant technical trials and documenting results of trials and ensuring trial results match desired customer defined and internal targets. Close out Project Files to meet requirements of the ISO Quality Systems.
+ Working in Laboratory to complete non-standard evaluations.
Specification Control Duties:
+ Maintain Technical Specification Systems across the company.
+ Work with IT and other Technology Resources to maintain acceptable functionality of these systems.
+ Ensure these Specification Systems are properly connected to other department needs (such as Radius or Filemaker) to facilitate flow of information.
+ Create and Maintain Technical Specifications
+ Raw Material Specs, Product Specs, Finishing Specs, Pouch Specs, Dielines, and other technical communication needs.
+ Support Regulatory and Purchasing by collecting documentation from Suppliers to facilitate new material qualifications, food safety assessments, and other requested information.
+ Facilitate the Information Flow through the Technical Project Management Process and Workflows
+ Create Summary Reports
+ Track Progress & Measure Performance while looking for areas of improvement.
+ Help Users and Ensure Proper Information Flow on Trials
+ Help with Project Communications to Customers/Sales/Management
Requirements
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s degree (B. A.) or equivalent from four-year college or university; with three-year related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS/ABILITIES:
Candidate must possess/exhibit the following skills/abilities:
+ Absenteeism: at work every day on time
+ Accuracy: uncompromised
+ Communication Skills: technical information, internal/external customers, all levels of employees
+ Confidentiality
+ Deadlines
+ Detail: attention to
+ Independence
+ Innovation: constantly re-develop systems
+ Multiple projects/priorities/deadlines
+ Organizational skills
+ Presentation skills
+ Professionalism/professional demeanor
+ Safety
+ Software: Microsoft Office Suite, Autosketch and Filemaker
+ Team: work as a member with all employees
PHYSICAL DEMANDS
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Any lifting over 50 pounds would require assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at: talentacquisition@americanpackaging.com.
